Why You Should Consult Your IT Service Provider Before Changing Your Broadband

In today’s fast-paced business world, technology plays a crucial role in day-to-day operations. Reliable internet connectivity is an essential aspect of this technology, which is why it is important for clients to understand the potential consequences of changing their internet or broadband provider without first consulting with their IT service provider.

Many providers ‘proactively’ reach out to offer increased access or speeds, for only a small increase in price, and a contract extension. It may seem like a slam dunk, but often these sales calls result in new services, or layers added on to the package that can be detrimental to the client’s internet experience.

Unforeseen New Costs: Making changes to your internet provider without consulting your IT service provider can result in unexpected costs. You may have established contracts or agreements with your current internet provider that could be impacted by a change. This could result in new fees for services or equipment, which would ultimately increase your costs.

Unintended Revisions to Services: The services and features you receive from your internet provider may change when you revise your package or switch providers, even if you believe you are still receiving the same level of service. This could result in new limitations or changes to your network performance, which would impact your ability to run your business.

Incompatibility with Managed Network Equipment: Many clients have managed network equipment in place to ensure their internet connectivity is always working properly. This can be really impactful to business operations if you have a Voice-over-IP telephone system, as connection and call quality can suffer. If you change your internet provider without first consulting your IT service provider, their revisions may not be compatible with your new provider, resulting in potential downtime and decreased network performance.

To avoid these potential consequences, clients should reach out to their IT service provider before making any changes to their internet or broadband provider. If necessary, ask the internet provider to reach out to the IT service provider to ensure that any changes are made in a way that does not impact your network performance. Your IT service provider can help you understand the potential consequences of making changes and help you determine the best course of action for your business. In conclusion, reliable internet connectivity is essential for any business, and making changes to your internet provider without first consulting your IT service provider can result in unexpected costs, revisions to your services, and incompatibility with your managed network equipment. By working with your IT service provider, you can ensure that any changes are made smoothly and without disrupting your business operations.